Returns and Refunds

A customer will be allowed to return the product he purchased from the website within 14 days through multiple options as explained below:

  • We do not accept returns for International Deliveries (Outside UAE)
  • Customer will be allowed to return the product by choosing the “Pick up from home” option. 
  • Customer will be required to send an email to and mention the order no for the product they wish to return
  • An email will be sent to the customer confirming the return of the product
  • Payment will be reversed back to the customer account he used for purchasing the product
  • If the purchase was done through the Cash on delivery method, the customer will be given a voucher equal to the value of the products (does not include shipping value) that the customer can use on