Return Pick-Up Disclaimer:

Please note that during the occasion of Eid Al-Fitr, return pickups in GCC countries for orders placed between March 20, 2025, and March 25, 2025, may be delayed until after the holiday. Thank you for your patience.

Returns and Refunds

A customer will be allowed to return the product he purchased from the website within 14 days through multiple options as explained below:

  • We do not accept returns for International Deliveries (Outside UAE)
  • Customer will be allowed to return the product by choosing the “Pick up from home” option. 
  • Customer will be required to send an email to care.ymc@castore.me and mention the order no for the product they wish to return
  • An email will be sent to the customer confirming the return of the product
  • Payment will be reversed back to the customer account he used for purchasing the product
  • If the purchase was done through the Cash on delivery method, the customer will be given a voucher equal to the value of the products (does not include shipping value) that the customer can use on yastore.yasmarinacircuit.com
  • Please note that the delivery fee cannot be refunded